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Property Name

Value

AWS Account ID

595991313776

AWS Account Region

Use AWS AWS Region Based on your Genesys Org Location

Genesys Org Region	Genesys URL	AWS Account Region
US East (Virginia)	https://api.mypurecloud.com	us-east-1
US West (Oregon)	https://api.usw2.pure.cloud	us-west-2
Canada (Central)	https://api.cac1.pure.cloud	ca-central-1
Europe (Ireland)	https://api.mypurecloud.ie	eu-west-1
Europe (London)	https://api.euw2.pure.cloud	eu-west-2
Europe (Frankfurt)	https://api.mypurecloud.de	eu-central-1
Asia Pacific (Mumbai)	https://api.aps1.pure.cloud	ap-south-1
Asia Pacific (Tokyo)	https://api.mypurecloud.jp	ap-northeast-1
Asia Pacific (Seoul)	https://api.apne2.pure.cloud	ap-northeast-2
Asia Pacific (Sydney)	https://api.mypurecloud.com.au	ap-southeast-2

Event Source Suffix

Genesys Cloud Equipment ID Value,

Topic Filtering

Click on Select Topics and choose

v2.users.{id}.activity

v2.telephony.providers.edges.{id}.metrics

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Click Save

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