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  • Session Managers
  • Session Border Controllers
    • Audio Codes
    • Avaya 
    • Cisco Unified Border Element (CUBE) 
    • Ribbon Edge Series (SWe Lite,1000,2000)Cisco Unified Border Element (CUBE) coming soon

Dashboard examples


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Example 1 - System Outage: In this example, everything looks normal - the vast majority of responses are 2xx, or successful responses with only a small percentage of authorization errors, which is to be expected.  Then at 8am there is an outage, causing a rapid spike of Internal Server Errors on Invites.

SIP Response Summary dashlet showing a system outage at 8am



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Example 2 - Security issue: This traffic was observed on an external facing SBC - 3/4 of all Invites were met with a Authorization 401, or 403 response code, indicating heavy security attacks requiring further input from engineers




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Example 3 - Configuration issue: When filtering by message type, it can be seen that a large percentage of service messages are returning a 'Bad Request' error.  This is likely caused by an internal implementation error where something is querying the SIP server for a service response, but has been misconfigured. 



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