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For each message type, there is a Response code similar to HTTP, with 1xx being informational, 2xx/3xx being success, and 4xx, 5xx, 6xx indicating a failure.

Supported Equipment

VSM summarizes this data for

• Session Managers

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• Session Border Controllers

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• • Audio Codes
  • Ribbon Edge Series (SWe Lite,1000,2000)
  • Cisco Unified Border Element (CUBE) coming soon

The SIP Response Summary dashlet summarizes this data over a 24 hour period, showing a break-down across

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1. Check SIP Tracing is enabled within the configuration of your Session Manager or Session Border Controller.
   1. Further help configuring SIP Tracer is available here.
   2. Note for v8.0 of Avaya SBCs there is a known issue enabling the SIP Tracer, where clicking the checkbox on the SBC does not save.
2. Ensure any firewalls or network security allows the SIP Traces to route to the VSM Collector IP address on UDP port 514.     
3. Still having issues? Contact your Business Partner or Virsae support.

Image RemovedSeeing a difference between 'All' Source equipment and individually selected equipment?

When selecting 'All' from the settings, VSM collects all SIP data for that location.  In some cases, the IP address that SIP Data has been received from may not match the equipment IP address configured under Manage Equipment.  

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