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  • Start an SSH session. At the command prompt type su root. When prompted enter the ‘root’ user password.
  • Use the command 'useradd NAME'; where NAME is the account name to create and hit enter.
  • Use the command 'passwd NAME'; where NAME is the account name created above and hit enter. Enter the password then hit enter (need to do this twice).
  • Enter the command 'chage –M 99999 NAME'; where NAME is the account created above and hit enter to set the System Manager account password to not expire.
  • Enter the command 'usermod -g 497 NAME'; where NAME is the account created above then hit enter. This will add the new user to the AvayaAVPGroup. (Note: if Group 497 does not exist the AvayaAVPGroup may be 498 or 986, to confirm you can run the command cat /etc/group and check which group number corresponds to the AvayaAVPGroup)
  • Test you can login via SSH with your new credentials.

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