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This dashlet is a sneak preview. More coming soon!
Not seeing any SIP response code data?
- Check SIP Tracer is enabled within the configuration of your Session Border Controller, or Session Manager
- Point it to the VSM Collector IP Address, UDP port 514. The VSM Collector IP address will be assigned the IPV4/FQDN of the machine VSM is installed on. Further help configuring SIP Tracer is available available here. Note for v8.0 of SBCs there is a known issue enabling the SIP Tracer, where clicking the checkbox does not save.
- Still having issues? Contact your business partner or Virsae support.
Seeing a difference between All Source equipment and individually selected equipment?
When selecting 'All' from the settings, VSM collects all SIP data for that location. However, in some cases the source IP address does not match the equipment it is configured under Manage Equipment. This is caused by a configuration issue, contact your local system administrator for more assistance.