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Avaya Communication Manager
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Server Infrastructure
Basic server performance such as processor, memory and disk utilization is displayed. Faults such as memory leaks are easily identified. The dashboard also displays the time since the last reboot, so if there is an IT policy applied to this preventative action, the status is easily seen.
Below is an example of a memory leak. When the memory being used (depicted by the blue line) reaches the maximum available (depicted by the red line) there will be consequences. Typically the application will run slowly, in some cases a restart will result. 
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- This historic report was generated within VSM Capacity Manager. Read more about Capacity Reports here.
ACM to Media Gateway Connectivity Status
Configuration Manager constantly looks at the architecture and how it is set up to identify the current media gateway connection status. Alarms relating to media gateways as well as elements of their configuration is displayed:
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- Indicate issues with port network or media gateway synchronization
- Are the cause of noisy calls
- Are precursors to a trunk-group outage as they indicate a declining state of health of the connection to the central office exchange
This dashlet is configurable to show from one to many trunk groups, selected from a drop-down box populated by the Configuration Management Database.
- If trunk groups are added, removed or changed, the content of the drop-down box is automatically updated.
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Related Dashlets
- If trunk groups are added, removed or changed, the content of the drop-down box is automatically updated.
The dashlet depicts the current Trunk Group size (in members) and the current number of active members, presented either as:
- Active Trunk Group members
- Active Trunk Group members as a percentage of the size of the Trunk Group
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- If Network Regions are added, removed or changed, the dashlet will be automatically updated.
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- If Network Regions are added, removed or changed, the content of the drop-down box is automatically updated.
Administrators can see the current and recent WAN bandwidth at a glance and the associated voice quality (MOS %).
- It is important that the size of the real-time queue on the WAN circuit reflects the bandwidth being used by the real-time application. (In this case ACM).
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