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We've added some links onto the Microsoft Teams Call Summary dashlet to assist and speed navigation around VSM. Click on the following options:
- Call Records = Microsoft Teams Call records page
- Stream Quality = Mean Opinion Score Distribution report
- Modalities = Microsoft Teams User Activity report
- Platforms = Microsoft Teams Device Usage report
- Feedback Ratings = User Feedback page
For more information about this dashlet or to watch the informational video click here...
VSM-E Speed Test frequency is customizable
When adding a Profile Group to VSM Everywhere, the user can enable the Speed Test Probe and now customize the frequency it recurs.
When editing a group, select the frequency required from the drop down box. The default setting is 10 minutes.
You'll find this feature in Service Desk > Manage Locations > click on selected Virtual Location Name > VSM Everywhere.
Bug Fixes
The csv format of the Directory Engineering report was incorrectly formatted. This has been corrected.
When manually scheduling a report using the +Schedule option, some reports did not show location as a selectable option. This has now been fixed.
On some pages the loading spinner was not visible. This is now visible thus giving you an indication that something is indeed happening.