Go direct to reports from the Microsoft Teams Call Summary dashlet

We've added some links onto the Microsoft Teams Call Summary dashlet to assist and speed navigation around VSM. Click on the following options:

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For more information about this dashlet or to watch the tutorial video click here...

VSM-E Speed Test frequency is customizable

When adding a Profile Group to VSM Everywhere, the user can enable the Speed Test Probe and now customize the frequency it recurs.

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You'll find this in Service Desk > Manage Locations > click on selected Virtual Location Name > VSM Everywhere.

The csv format of the Directory Engineering report was incorrectly formatted. This has been corrected.

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