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Access the User Feedback grid from Availability Manager, to view Summary Statistics and Teams call records with the following information:

  • Call Record Start Date/time
  • Participants Names
  • Source eg: Microsoft Teams
  • Rating - where 1 star is Bad and 5 stars is Excellent voice quality
  • Comments - provided by user in addition to the star and check boxes


Right click on a row to be taken directly to the call record

Drill down to see detailed User Feedback

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