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To complete the SNMP configuration in Avaya Communication Manager, the VSM probe server must be added to the IP Node names table as shown below and then that Name used in the IP Options page.

This configuration allows VSM to request information via SNMP query:

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Avaya Agent For Desktop RTCP

If you are using Avaya Agent for desktop, the RTCP settings need to be set on each client using the following steps:

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1. In the Avaya Agent for Desktop Configuration window, select the Advanced tab.
2. In the RTCP Monitoring Server Settings section, perform the following actions:
   1. In the Address field, type the IP address of the VSM collector.
   2. In the Port field, type the port number of the VSM RTCP receiver.
   3. In the Period field, enter ‘5 seconds’.
3. Click Save.

Avaya One-X Communicator RTCP

Avaya one-X Communicator supports sending RTCP packets to VSM. The following settings are required on each instance of One-X communicator.

Before you begin, please close Avaya One-X Communicator then:

1. Open the config.xml file located in C:\Users\<username>\AppData\Roaming\Avaya\Avaya one-X Communicator
2. Enter the IP Address of the VSM Collector e.g. 192.168.1.200

<parameter>
<name>RtcpMonitoringIPAddress</name>
<value>192.168.1.200</value>
</parameter>

      3. Enter the port of the RTCP Receiver on the VSM Collector e.g. the default is 5005

<parameter>
<name>RtcpMonitoringPortNumber</name>
<value>5005</value>
</parameter>

      4. Enter the time period in seconds for sending RTCP packets to the VSM Collector, the default is 5.

<parameter>
<name>RtcpMonitoringPeriod </name>
<value>5</value>
</parameter>

      5. Save the config.xml file

You can now reopen One-X Communicator.

Web Portal Configuration

Add ACM

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