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| Fields | Settings |
|---|---|
IP Address | VSM Collector IP Address |
Syslog
To setup Syslog output from the Avaya SBC to VSM go to System Management> Device Specific Settings> Syslog Management:
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Once complete, click 'Save'. You
RTCP Relay for Remote Workers
The Avaya SBCE can relay RTCP generated by remote worker phones on the public network to the VSM Collector located within the customers private network.
This setup requires the SBC to listen for RTCP on one of its public facing interfaces and then pass this via in internal interface to the VSM Collector IP. The remote worker phones will also need to be configured to send RTCP data to the nominated SBCE Public Interface. This will generally be via the 46xx settings file or the Device Settings groups in Session Manager. Both of which are covered in other sections of this documentation server.
To configure the SBCE RTCP relay follow the steps below:
Log into the SBC web interface and navigate to 'DMZ Services ->Relay'.
On the 'Relay Services: SBCE' page select the 'Application Relay' tab, then click 'Add'.
The 'Add application Relay' form will open.
In the 'General Configuration' section:
- Provide a Name for this relay (e.g. Remote-Worker-RTCP)
- Set the 'Service Type' to 'RTCP'.
In the 'Remote Configuration' section:
- Enter the VSM Collector IP address in the 'Remote IP/FQDN' field.
- Set the ‘Remote Port’ to the port number the VSM Collector is using to listen for RTCP (Default port is 5005 unless configured differently via the Service Desk > Equipment Locations > Manage Location > VQM tab).
- Set the 'Remote Transport' field to 'UDP'.
In the 'Device Configuration' section:
- Set the 'Listen IP' to the public interface of the SBCE that you wish the remote worker phones to send their RTCP. (The SBCE will listen for RTCP traffic on this interface)
- Set the 'Listen Port' to the port your remote worker phones use to send RTCP. (The SBCE will listen on this port for RTCP traffic. The default port is 5005).
- Set the 'Connect IP' to the SBCE interface you wish to use to send the relayed RTCP traffic to the VSM Collector, this is usually an internal private interface (This is usually the interface used for signalling to the Session Manager).
- Set the 'Listen Transport' to 'UDP'.
In the 'Additional Configuration' section:
- Set the 'Options' to 'Hop-by-Hop Traceroute' under 'RTCP Monitoring'.
Click 'Finish', you should see your new relay service listed in the Application Relay list.
From the Menu on the left side of the page Navigate to 'Network & Flows → Advanced Options'
| Note |
|---|
'Network & Flows' on some versions of SBCE has been replaced with 'Device Specific Settings' |
Select the 'RTCP Monitoring' tab.
Check the 'RTCP Monitoring Relay' box, set the 'Node type' to 'Core, Set the 'Relay IP' interface and IP to the same you entered earlier in the 'Connect IP' of the application relay.
Click 'Save'
The RTCP relay setup is now complete and you can now log out of the Avaya SBC.
Web Portal Configuration
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