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Table of Contents

Pre-Requisites

For VSM to receive data from Microsoft Teams you will need an VSM Virtual Collector Administered. Details on adding a VSM Virtual Collector can be found here

Azure Active Directory Configuration

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  • New APP Registration
  • Assign right API Permission to the new APP
  • Generate Shared secret Key


Note

All steps from this point forward require the AAD (Azure Active Directory) user permissions

New App Registration

Browse to Azure Portal AD https://portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade

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Take note of Secret Value and Secret ID as it will disappear when you navigate away from the page , The value in the field Value is the value that is going to be added to VSM in Shared Secret Field 


Web Portal Configuration

Add

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Microsoft Teams

Log in to the VSM web portal using your VSM credentials and password.

For your customer, select Service Desk > Equipment Locations  Right-click on the Equipment Location (Virtual LocationCollector) and select Manage Cloud Services

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A form will open which you can populate the Microsoft Teams details collected earlier in this document as per the table below

Select the Vendor Microsoft and Service Teams Cloud Service


Web Portal - Add MS Microsoft Teams Field Description

FieldValue
VendorMicrosoft
ServiceTeams Cloud Service
Friendly NameFriendly Name for MS Teams
Tenant Id

Directory (Tenant)ID dispalyed displayed under the created Application 

Application Id

Application (client) ID displayed under the created Application 

Shared SecretThe value under Client Secret

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