Note: A Business Partner can see a summary of all change requests for all their customers using the Top menu > Change > Change Calendar


The Change Calendar can be used to silence alarms for a  time period for specific equipment or locations. 

  1. From a customer, select Change Manager and then Change Calendar.

Change requests can be categorized as:

    • Emergency Change
    • Incident or problem
    • Service Request
    • Planned Release
    • Planned Maintenance

2. To create a calendar entry, double click on the required date and complete all the tabs on the Change Calendar form.

    • Details - what Location or specific equipment will be worked on.
    • Change Details - additional optional information.
    • Contacts - notification emails can be sent to Users. Select these from the drop down boxes.
      • updating the Change Manager request will send update notifications to selected users.
    • Documents - uploaded documents will be stored in Files and Folders under the Change Management folder.
      • deleting the calendar event will delete the files in Files and Folders.
      • deleting a file in Files and Folders for the calendar event will remove the file from the calendar event. 

3. To Delete or Edit your Change Request right click on the calendar event.