Introduction

Tracks capacity of each Processor Link and CTI connection in terms of Message Rate (messages per second) over selected period of time. Can be applied to a single Processor Link or to multiple Processor Links.

Uses

One of the most common causes of third party adjunct application failures is exceeding maximum message rates on processor links.

In these situations there will be no alarm generated at an SNMP or alarm log level meaning this sort of incident will normally be reported by the End User Customer - with all of the inherent delays this brings about.

Historically the root cause of this type of problem is difficult to isolate as traffic figures are not stored long term.

Using Virsae, these traffic statistics are stored for up to 12 months, and more importantly engineers can be advised in real time when thresholds are close to, or are being breached allowing steps to prevent an outage to be taken proactively.

Example

In this example message rate is within recommended levels. If the message rate exceeds the predetermined threshold, engineering teams will be immediately notified.