As Avaya Messaging/IX Messaging run on Windows Server it is treated by VSM as a Microsoft Server. Follow these instructions to install the Virsae Machine Proxy Agent and add Avaya Messaging/IX Messaging to VSM as a Microsoft Server.
IX Messaging uses the Windows SNMP Service to send SNMP Traps. You will need to add the SNMP Service to the Windows OS if it is not already installed.
The SNMP Service is added via Windows Roles and Features:
Once this service is installed, you will need to run a command at the command prompt to set the destination for SNMP Traps.
Avaya Messaging only integrates with SNMP version 3 and later. Earlier versions are not supported.
Avaya Messaging needs to know where to send the alarms. This is accomplished by executing a command line script that contains the routing information to the SNMP traps listener. This script needs to be run once each time the server is restarted to reset the routing information.
Enter the following script at the command line on the voice server computer. On an HA system, run it on each node.
ucsnmpconfig.exe trap add --host=IPAddress --user=Username --authpass=authpwd --authtype=auth --privpass=privpwd --privtype=priv --engine=engID
This command adds the trap destination for the SNMP notification application. Authentication values must match what is configured in the VSM location for SNMP V3 Traps.
Replace the variables as per the table below:
| Field | Description |
|---|---|
| IPAddress | The IP Address of the VSM Collector |
| Username | The SNMPV3 username administered in VSM |
| authpwd | The Authorisation Password for the SNMPV3 user administered in VSM |
| auth | The Authorisation type for the SNMPV3 User: MD5 or SHA |
| privpwd | The privacy password for the SNMPV3 user administered in VSM |
| priv | The Privacy type for the SNMPV3 user: DES, AES128, AES192, AES256 |
| engID | SNMP Engine ID - This is the code '0x80001ae903' followed by the AAM/IX server MAC address with hyphens removed e.g. if the MAC address is 00-FF-39-B4-A8-38, then the engine ID will be 0x80001ae90300FF39B4A838 |
For e.g. To set this for a VSM collector on 192168.10.1, with an SNMPV3 user account virsae with the password virsae123 using Authorisation type SHA and Privacy type DES and the AAM server MAC address is 00-FF-39-B4-A8-38 use the following script:
ucsnmpconfig.exe trap add --host=192.168.10.1 --user=virsae --authpass=virsae123 --authtype=SHA --privpass=virsae123 --privtype=DES --engine=0x80001ae90300FF39B4A838
The ucsnmpservice service must be restarted after executing the command line.
To issue a test trap from AAM/IX use the following command at the command prompt:
UCSNMPConfig.exe trap test