Microsoft Session Trace
The next phase of the Microsoft Session Trace has been released, the addition of this phase adds further information for Microsoft Teams sessions to be viewed via expanding the session.
Now within the Microsoft Session Trace page, you can drill down further into the stream details and metrics for each user.
Further drill down will allow you to see metrics upon what was collected Audio, Video Application Sharing, Data and User Feedback.
Bug Fixes
There was an issue where when adding a Virtual Location for Microsoft Teams or Genesys Cloud it may fail without a valid error message, this has been corrected so if it fails to create a meaningful error message will be passed to the Web Portal.
An issue presented itself on some customers where selecting a stream in the Voice Quality Management grid would select all streams, this has now been corrected so individual streams could be selected.