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Genesys Cloud Edge Thresholds


Found in Capacity Manager, you can now set Thresholds for your Genesys Cloud Edges:

  • Genesys Cloud Edge CPU
  • Genesys Cloud Memory
  • Genesys Cloud for Disk.

Once your threshold has been created an alarm notification will be received when the criteria has been breached. Alarm notifications can be viewed on the Alarm Summary dashlet or in the Manage Alarms grid.



ACM - Disable Automatic connection to LSP/ESS

For Avaya Communication Manager, we have added the ability to disable Automatic connection to ESS/LSP. Useful for when you do not want unnecessary alarms be raised due to ESS or LSP being unreachable (blocked SSH access for example)

Note: When this option is unchecked VSM will attempt to connect to all LSP/ESS, and will raise an alarm if unable to connect. When checked (disabled), some functionality may be lost, for example LSP/ESS configuration used in Voice Quality management trouble shooting and VoIP status.

Bug Fixes

Alarm Overview dashlet would not load for all customers for a BP. This has now been fixed.




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