Access the Microsoft Teams Call records grid from Availability Manager, to view Summary Statistics and Teams call records with the following information:
- Start Date and time
- Duration, shown in seconds
- Organiser - who scheduled the meeting or group call or for PeertoPeer, who started the session
- Participants including the name if internal, otherwise noted as External user
- Type of session eg: Group or Peer to Peer
- Modalities used showing Audio, Video, screen sharing etc
- Stream Quality
- Has User feedback - did a user provide feedback using the MS Team post session survey
- Call Record JSON document
Quick Search buttons above the grid allow selection for Last 1, 6 or 24 hours, Last week or a Custom date and time frame.
Use the arrowheads to expand an organizer or a participant record to see their Segments, and associated Media. This allows you to see each modality used in the call; Audio, Video, Screen Sharing and Data.
This section also contains User Feedback if the Teams post-session survey form was completed.
Expand the Media to see configuration and performance metrics for each modality. On the main-audio, it is possible to drill down further on WiFi or Wired connections and some headset devices:
Clicking on WiFi will reveal the WiFi details and Network Speed results or just the Network Speed results for Wired connections:
Right click on a session for the Call Record to see the JSON document. This information can then also be copied to Clipboard.
Microsoft Teams Call Record - grid view
Right click on a call record to view the Call Record JSON document