Access the Microsoft Teams Call records grid from Availability Manager, to view Summary Statistics and Teams call records with the following information:
- Start Date and time
- Duration, shown in seconds
- Organiser - who scheduled the meeting or group call or for PeertoPeer, who started the session
- Participants including the name if internal, otherwise noted as External user
- Type of session eg: Group or Peer to Peer
- Modalities used showing Audio, Video, screen sharing etc
- Stream Quality
- Has User feedback - did a user provide feedback using the MS Team post session survey
- Call Record JSON document
Quick Search buttons above the grid allow selection for Last 1, 6 or 24 hours, Last week or a Custom date and time frame.
Use the arrowheads to expand an organizer or a participant record to see their Segments, and associated Media. This allows you to see each modality used in the call; Audio, Video, Screen Sharing and Data.
This section also contains User Feedback if the Teams post-session survey form was completed.
Expand the Media to see configuration and performance metrics for each modality. It is possible to drill down further on wifi connections and some headset devices:
Clicking on Wifi will reveal the Wifi details and Network Speed results:
Right click on a Call Record to see the JSON document. This information can then also be copied to Clipboard.
Microsoft Teams Call Record - grid view
Right click on a call record to view the Call Record JSON document