With this release we have made a few UI changes to make VSM more user friendly. We've also completed some general bug fixes.
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VSM E Devices
The VSM Everywhere Device Details pop-up had a button called 'Last Latest Device Data'. This returned the Last 2 hours of available data. We've now added the time period onto that button for clarity.
When selecting the Headset Details tab, if there is no data for the current period you can click on the 'Last Latest Headset Data' button. This will also display the relevant time period.
We've also reordered the Network Interfaces details to a more logical order.
Alarms - SIP Entity
False positive SIP Entity status alarms were being generated mainly due to flapping networks. SIP Entity status alarms are now subject to additional scrutiny. When a SIP Entity status changes, VSM now validates the status change with 2 additional queries. The new status will only be considered permanent if it remains in a consistent state across all three queries.
Web Portal bug fixes
Unable to see "Add Customer" button on the Business Partner Landing page.
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Export All on the Change Logs page now exports all records. (Export Current exports a subset based on your filters).Tag Categories can now have Keys and Values added. The next release will include the ability to edit an existing Key. In the meantime, you will need to delete an existing tag and add again.
In Manage Users, editing a User now saves correctly. (Previously Administrators were receiving a 'Failed to Update ' message.)
Links from a Call Record to the SIP trace were sometime giving the most recent trace instead of the correct trace. This has now been fixed.
Jabra headset details were showing as NaN for the audio exposure values. Now Avg Listening Volume and Max Listening Volume will show correct values.
Reports bug fixes
Some users were experiencing what looked like looping on pages. This has now been fixed.
When navigating to Reports Classic, the user is no longer logged out of Reports 2,
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