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Table of Contents

New Alarms for VSM Everywhere users


VSM Everywhere users with probe version 1.0.56 can receive the following Wi-Fi alarms:

Unsecure Wi-Fi

You can now immediately identify when users are connected to unsecure Wi-Fi with the following two alarms, thus reducing vulnerability to security breach:

  • Wi-Fi Authentication Unsecure
    • User is connected to unsecure Wi-Fi network
  • Wi-Fi Encryption Unsecure
    • User is connected to an unencrypted Wi-Fi network

Poor Wi-Fi

You can now identify users that are having Wi-Fi quality issues and trouble shoot when it's happening with the following three alarms:

  • Poor Wi-Fi
    • Wi-Fi signal strength and Link Quality combination is lower than the recommended value for voice and non-HD Video calls - recommended Signal Strength value of -67 dBm or greater AND Link Quality of 41 dB or greater.
  • Low Wi-Fi Signal Strength
    • Wi-Fi signal strength is lower than the recommended value for voice and non-HD Video calls - recommended value is -67 dBm or greater.
  • Low Wi-Fi Link Quality
    • Wi-Fi link quality is lower than the recommended value for voice and non-HD Video calls - recommended value is 41 dB or greater.

Image Added

Bug Fixes

Microsoft Teams Call Records - a record containing an external user could not be expanded. This has now been fixed.

Roles and access Access - when selecting equipment, the equipment list was not rendering correctly. This now renders correctly.

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The File Upload Transaction Log was failing to load. We've implemented a temporary fix, so you'll get data for the last 7 days.

SIP Session Trace records were not available for the last hour, for some customers. This has now been fixed.