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- Headset Details - service management details such as headset model, firmware release, connection type and Blue Tooth link quality
- Audio Levels - employee well being data including audio volumes and background noise levels (room analytics)
- Audio Transaction Breakdown - time spent on mute, listening and talking along with an indication of when listening and talking is happening simultaneously (cross talk) Audio Transaction Breakdown has changed - see R189
To see this data from other times, select "custom" and set the date / time. This setting will persist for all searches until you navigate away. Note that the search period is limited to two hours.
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