Table of Contents
Session
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Details Media Type drilldown
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added to Genesys Conversation
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grid
The session Session Details will have the following Fieldsfields:
- Participant Name
- Direction
- Sender Email Address
- Receiver Email Address
- MediaType
- Purpose
Genesys License Report
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- Tracks actual license usage over a given period
- Can be applied to all Licensed Capacity items
- Tracks maximum daily used verses maximum daily limit
- Trend over the time period for forecasting
Bug Fixes
- Number of Media Streams doesn't match Session Streams - Show Media Streams displayed all session streams where it should only display that session stream. This is now fixed.now correctly displays only streams for selected stream.
- Saving Tags does not refresh page and goes stagnant. - It An error was displayed error and did not progress when trying to save details, however, now fix displays error . Now error displays when details are invalid, otherwise will save correctly.
- System Health Summary dashlet will not load - Earlier data did not populate and showed error in console. Fix now populates data correctly.
- Import is duplicating data on addition - Data did not import at once, this is now fixed and imports at once correctly with no duplicates.
- Fix footer positioning - Footer fix from Static to Dynamic.
- Fix inactive warning on dashboards - Pop up showing Dashboards has been disconnected does not show any moreThe inactive pop up warning has been fixed.