Microsoft
...
Call Record Grid
The next phase of the Microsoft Session Trace Call Records has been released - with the addition of this phase adds further further information for Microsoft Teams sessions. Now within the Microsoft Session page, you can drill down into segment, media, and media stream details.
...
Expand the Media to see configuration and performance metrics for each modality:
Bug Fixes
There was an issue where when adding a Virtual Location for Microsoft Teams or Genesys Cloud it may fail without a where if creation failed there was no valid error message, this . This has been corrected, so now if it fails to create then a meaningful error message will be passed to the Web Portalshow.
An issue presented itself on some customers where selecting a stream in the Voice Quality Management grid would select all streams, this has now been corrected so individual streams could can be selected.