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Reports - Preview available as beta

Recently we released a beta version of Reports to our Business Partners. This is now being extended to Customer users. You'll find an additional menu option called Reports - Preview.

As this has a different look and feel from what you may be used to, we have a tutorial video to introduce and guide you through the features. This can be viewed here...

We'd love to hear what you think so please provide your feedback to XXXXX

INSERT MENU SCREEN SHOT HERE

Bug Fixes

Custom Scripts for Linux Servers

A while ago we enabled Custom Scripts to be run on Linux Servers. Due to your feedback, we've made some changes. Thanks!

The information displayed would include the command used as well as the result. We have This has been changed this to return only the result, so alarming on a specific result is more accurate.

  • Set up your custom scripts on the Custom Scripts tab from the Manage Equipment page, on the Custom Scripts tab 
  • Raise an alarm if required, using the information received from the custom script
  • Custom Script results can also be viewed on the Linux Server dashlet

For information about Custom Scripts, read  more here...Image Removed.


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Bug Fixes

Threshold fixes:

  • CPU and Memory Thresholds for Windows Servers can now be edited once added.
  • CPU and Memory Thresholds has been reinstated for All Equipment in Threshold configuration. It is no longer necessary to set up thresholds individually for each Linux server .

Information from the Services pane on the Session Manager & Windows dashlets were mis-reported on the System Health Summary Dashlet. This has now been fixed

Microsoft User Feedback was showing in the Call Records but not populating on the User Feedback page. This has now been fixed.

When reloading configuration at Machine Proxy 2 there was an intermittent issue with the heartbeat document, that caused the machine to look offline or down. This has been fixed.

The setting to raise an alarm in equipment network form did not set to true, so no alarm was raised. This now sets to true and an alarm is raised.

The Server Availability report was incorrectly added to Reports classic. This is now available in Reports 2.0 currently accessible for Business Partners, using the menu option named "Report - Preview".