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  • Total calls per day (blue line)  - use right hand axis value
  • Total calls given a rating where- use left hand axis value:
    • 1 star = Bad
    • 2 star = Poor
    • 3 star = Fair
    • 4 star = Good 
    • 5 star = Excellent

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  • The percentage of total calls for the period selected, by the Microsoft Teams feedback options selected for Audio, Video or
    • Audio
    • Video 
    • Screen Sharing


Figure 1 - Session Quality User Feedback report

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