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For example, if we filter using the hostname "DESKTOP-95HUFM8" we can see that three users have at some point signed into this device.
To drilldown drill down into the data, select a row and left-click. This will then open a pop-up window, as shown below. The "Hardware Details" and "Network Details" tabs will contain graphs that show collected data for a two hour period.
The data shown default will default to be the Last 2 Hours, or you can choose a custom Custom two-hour range.
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Users can query data at any point in time BUT there is a hard limit set to a two-hour range. |
Reports 2.0 - access for Customer Level logon
Business Partners have had access to Reports 2.0 for a while and now Customer level users have access to the new Reporting Server!
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1) First navigate to the current Reports Landing page via any of the modules (using Reports):
2) Once on the current Reports Landing page, use the top menu to select Service Desk > Reports - Preview:
3) Customer Users will then be navigated to the new Reports landing page:
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