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Once configured Protocol Validation can be used to calculate 7 day and 30 day available, and provided a full history of service uptime and availability going back to 30 days.   This is available on the Protocol Validation page under Service Desk


1.To add a Protocol Validation test to VSM, select the customer you wish to add the test for, then navigate to Service Desk> Equipment Locations:

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  • Green: A successful connection with successful Response Code
  • Red: A failed response code was returned, either because the target was unreachable, or the service running on that protocol was responding with an error. This will raise an alarm.
  • Black: Internal error. Contact your system administrator.


Protocol Validation Availability

View full results on the Protocol Validation Availability page