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To access this page go to Configuration Manager > VSM Everywhere Devices, and you will then see the following page containing a list of devices with VSM-E installed:

This page The following picture shows the data for a unique combination of "Hostname" and "Username".

For example, if we filter using the hostname "DESKTOP-95HUFM8" we can see that three users have at some point signed into this device.


To drilldown drill down into the data, select a row and left-click. This will then open up a pop-up window, as shown below. The "Hardware Details" and "Network Details" tabs will contain graphs that show collected data for a two hour period.

The data shown default will default to be the Last 2 Hours, or you can choose a custom Custom two-hour range.

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Note

Users can query data at any point in time BUT there is a hard limit set to a two-hour range.

Reports 2.0 - access  for Customer Level logon

Customer level users now have access to the new Reporting Server!

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First navigate to the current Reports Landing page via any of the modules:

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Once on the current Reports Landing page, use the top menu to select Service Desk > Reports - Preview:

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Customer Users will then be navigated to the new Reports landing page:

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