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1. Use the search boxes below the column headings to quickly sort or find specific data points
2. Click on column heading to sort A-Z, then click again to sort Z-A
3. Mouse-overs are available on column headings

4. When MOS is received, view the voice quality data by right clicking on a stream and selecting Details

   1. Select Configuration, Stream Path or Stream Details tab
5. Use the Columns drop down to add or remove database items to view
   1. Select 'Restore Defaults' to go back to default column selection
6. Export CSV
   1. Export Current will export only the data in it's filtered and sorted format
   2. Export All with export all fields including those not selected in 'Columns'

Note: Whenever a call is not queued to a skill, the CMS raw file contains 65335 instead of NULL. 

We have set DISPSPLIT, SPLIT1 , SPLIT2 and SPLIT3 to NULL if their value is 65535.