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Table of Contents
Microsoft Teams - ability to filter by tenant

Microsoft Teams Call Records can now be filtered by one or more tenants. By default, the call records landing page will have all tenants selected.

To filter, click on the button located in the top right hand side to view and select

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the required tenant(s). This filter requires at least one tenant to be selected. Next, select the time frame required by selecting a quick search button or a custom time frame to load the call records.


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Service Partners

This change gives Service Partners the correct permission when administering a customer that has been shared with them.

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  • Can now navigate to the Manage Customer page and view the details (previously got 'unexpected error'). 
  • Can Edit edit customer if an Administrator user, but cannot Delete delete the customer.
  • Can add users as a recipient of a scheduled report.
  • Cannot add Users (IRAP requirement)new users.
  • Cannot manage Subscriptionssubscriptions.

Avaya SBC dashlet now shows High Availability status

On the Avaya SBC dashlet, you will now see the Status of the  = Active / Standby


Jabra Headset shows mute presses

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