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The Media Gateway Timeout report measures amount of H.248 transaction time-out errors encountered between the Media Gateway and the MGC (Media Gateway Controller).

Typical escalation of a poor connection is H.248 timeout > H.248 Signalling Channel Restart > Link Bounce. A link bounce is service-impacting.

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The H.248 data is used for control purposes. Even though the bandwidth consumed is relatively small, it is very important that QoS policy is applied.

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  • Identify, over an extended time period, the performance of the network(s) serving the Media Gateway(s).
  • An indicator of potential problems when there are peg counts present.
  • Detect and resolve issues before they become business-impacting.
  • Perform Root Cause Analysis to prevent a reoccurrence of the incident

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