Introduction

The Media Gateway Timeout report measures amount of H.248 transaction time-out errors encountered between the Media Gateway and the MGC (Media Gateway Controller).

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If the network does not meet Avaya's recommended performance standards, parts, or all, of the solution can restart, causing major business interruption.

Uses

• Identify, over an extended time period, the performance of the network serving the Media Gateway.
• An indicator of potential problems when there are peg counts present.
• Detect and resolve issues before they become business-impacting.
• Perform Root Cause Analysis to prevent a reoccurrence of the incident

Examples

Example 1

In this example Media Gateway is seeing no H.248 transaction timeouts. The network is working within the Avaya recommendations.

Example 2

In this example Media Gateway is seeing many H.248 transaction timeouts. The network is not working within the Avaya recommendations.

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