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If the network does not meet Avaya's recommended performance standards, parts, or all, of the solution can restart, causing major business interruption.

Uses

  • Identify, over an extended time period, the performance of the network serving the Media Gateway.
  • Use as an An indicator of potential problems when there are peg counts present.
  • Detect and resolve issues before they become business-impacting.
  • Use for Perform Root Cause Analysis to prevent a reoccurrence of the incident

Examples

Example 1

In this example Media Gateway is seeing no H.248 transaction timeouts. The network is working within the Avaya recommendations.


Example 2

In this example Media Gateway is seeing many H.248 transaction timeouts. The network is not working within the Avaya recommendations.

The UC team need to work in conjunction with the data team to improve the performance of the network prior to there being an outage.