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This documentsection makes frequent use of data contained in the Technical Requirements. All relevant sections of the Technical Requirements shouldRequirements Data collection should be completed or known before commencing with the steps in this section. |
There are two parts to the configuration, the first being installing the VSM Machine Proxy Agent on the server(s) under management, and the second being the supporting configuration on the web portal.
Both are covered in this chapter.
Table of Contents
Machine Proxy Agent Installation
The Machine Proxy Agent (MPA) must be installed on each Microsoft Server under support. MPA is not required for Access Concentrator. The MPA collects infrastructure performance and connectivity information, so is needed for all other aspects of the service.
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When prompted, enter the IP address or FQDN of the VSM Client collector on your network, then click ‘Check Connection’:
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To add a Windows Server to VSM select the customer you wish to add the generic device to then then navigate to Service Desk> Equipment Locations. Right-click on the Equipment Location (Appliance) that will serve this particular UC Server and select ‘Manage Equipment’
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A form will open which you can populate with the equipment details as per table 1.
Select the Vendor ‘Microsoft’.
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Field | Setting |
Vendor | Microsoft |
Enable RDP Options | Ticked for enhanced RDP options (below) |
Name/Machine Proxy Agent | Select appropriate FQDN of administered device from drop-down |
Fully Qualified Domain Name | FQDN of the device (Optional, only required if the Server is not in the dropdown box.) |
Equipment Name | Friendly Name of the device |
Site | Free text field, this information will be included in alarm notifications from the VSM Workflow. |
Advanced RDP Options | Setting |
Connect to Console | Console connect option for RDP sessions |
Redirect Clipboard | Clipboard option for RDP sessions |
Devices and Resources | Devices and Resources you want to use in your remote sessions |
Username | Username to be pre-populated in RDP connections |
Domain | Domain to be pre-populated in RDP connections |
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