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You must install the Machine Proxy Agent if you have not already. Installation instructions from the Configure the Collector > Windows Client section are shown below:
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Machine Proxy Agent Installation
The Machine Proxy Agent (MPA) must be installed on each Microsoft Server under support. MPA is not required for Access Concentrator, the MPA collects infrastructure performance and connectivity information, so is needed for all other aspects of the service.
Download the latest Machine Proxy Agent installation package from your VSM portal. This is located in ‘Service Desk> Files and Folders> Shared with me> Virsae Owners> VSM> VSM Software> VSM Machine Proxy Agent XXXX.zip”
Copy the install package to the machine on which it is to be installed.
Right click on the installation package and extract the installation files to a known location. Navigate to the extracted files then right click on the setup.exe file and select ‘Run As Administrator’.
When prompted click 'Next' to install the Machine Proxy:
Check the installation directory is satisfactory and then click 'Next':
On the ‘Confirm Install’ prompt click 'Next':
When prompted, enter the IP address or FQDN of the VSM Client on your network, then click ‘Check Connection’:
If the ‘Check Connection’ succeeds click ‘Save’:
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| If the ‘Check Connection’ fails investigate communication between the Machine Proxy Agent host and the VSM Client on TCP Port 8443. |
When the installation is complete click OK and then Close:
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Web Portal Setup
Windows Servers are setup in VSM to enable access concentration to these devices and/or to add a friendly name to devices that are not administered under their own specific vendor.
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