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  1. Thresholds can be created in Capacity Manager, under:  Customer Menu -> Capacity Manager -> Thresholds

  2. On the thresholds page, click 'Add Threshold'


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After a threshold is created, a new rule and workflow will also need to be configured. To do this:

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The name of the threshold alarm raised is is 'Announcement Board Threshold'

CDR Buffer Utilisation

Avaya ACM CDR buffer utilization, measures how much call detail data is currently buffered. Buffering occurs when the CDR link is down, or is experiencing problems. Any buffer utilization may be indicative of network issues and should warrant investigation.

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The name of the threshold alarm raised is is 'CDR Buffer Utilization Threshold'

CPU

The 'CPU' threshold will be triggered when the percentage of utilized CPU, reaches, or breaches a specified value.

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The name of the threshold alarm raised is is 'CPU Threshold'

Disk

The 'Disk' threshold will be triggered when the percentage of used Disk space on a selected volume, reaches, or breaches a specified value.

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The name of the threshold alarm raised is is 'DiskThreshold'

IPNR Endpoint De-registration

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The name of the threshold alarm raised is is 'IPNR Endpoints deregistration'

IPSI Missed Heartbeats

Avaya IPSI thresholds are configured based on the port network and use the same criteria as the historic IPSI reports under Availability manager.

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The name of the threshold alarm raised is is 'IPSI Missed Heartbeats Threshold'

IPSI Round Trip Delay

Avaya IPSI thresholds are configured based on the port network and use the same criteria as the historic IPSI reports under Availability manager.

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The name of the threshold alarm raised is is 'IPSI Round Trip Delay Threshold'

License Utilization

The license utilization for Avaya Communication Managers, Enablement Servers, and Call Management Systems can be monitored via thresholds.

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For example: For Avaya ACM, create a threshold alarm, when the the 'Logged-In SIP EAS Agents' license is 80% utilized.

Memory

The 'Memory' threshold will be triggered when the percentage of utilized Memory, reaches, or breaches a specified value.

The threshold can be configured across Windows and Linux servers, and for all equipment types.

The name of the threshold alarm raised

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is 'Memory Threshold'

Trunk Group Utilization

The 'Trunk Group Utilization' threshold is triggered when the number of utilized trunks for a selected trunk group reaches or breaches a specified percentage.

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The name of the threshold alarm raised is is 'Trunk Group Usage Threshold'

Trunks in Trunk Group Out of Service

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The name of the threshold alarm raised is is 'Trunk Group Out of Service'

VQM MOS Summary


The 'VQM MOS Summary' threshold is triggered when average MOS on all streams in the past hour against the selected RTCP Receiver reaches or breaches a specified percentage, for selected IP Network Regions.

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The name of the threshold alarm raised is is 'VQM MOS Threshold'