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Introduction
The VSM Hardware Appliance is a collector type that was offered in the past and is no longer available for new installations, however many customers still use existing Hardware Appliances. The Hardware Appliance remains the property of and is managed by Virsae.
This sections serves to detail configuration and log file collection steps for any Legacy Hardware Appliances.
Hardware Appliance Physical Installation
The VSM hardware appliance is a 19’’ rack mount 1 U server. The make and model change changed from time to time . Specifications for the current model are shown below:
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Item
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Specification
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Model
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IBM x3250 M4
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CPU
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Xeon 4C E3-1220 80W 3.1GHz/1333MHz
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RAM
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6GB
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HDD
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2 x 500GB Simple-Swap SATA II 7200RPM
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OS
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Windows 2008R2 Core, Hyper-V
and Ranged from IBM/Lenovo M3-6 servers to Lenovo SR250 series servers.
| Info |
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| All patches and security updates for the Hardware Appliances are rolled out from the Virsae Cloud Computing Service as part of subscribing to the VSM service. |
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Hardware Appliance Administration
Introduction
The VSM appliance runs virtualized services within the same hardware configuration. An initial setup for configuration is to set network details of the host machine. This configuration is performed by direct connecting the appliance maintenance port to the engineer’s computer. To perform this step the engineer will require:
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To check the connectivity from the Virsae Cloud Computing Service end, log in to the Virsae web portal and choose Equipment Locations from the Service Desk menu. The Last Heartbeat Message will show a recent date and time.
Log Collection
Connect to the VSM appliance as detailed earlier in this section, Once logged into the VSM appliance web management console, click on the ‘Administration’ button and select ‘Windows Services’ from the dropdown box.
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