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All patches and security updates are rolled out from the Virsae Cloud Computing Service as part of subscribing to the VSM service.


Figure 1 – The VSM Hardware Appliance

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When a connection is established the following logon screen will appear:

Figure 2 – Hardware Appliance Logon


The default username/password is user/123.

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  • Administration
  • Current Status
  • Change IP Address
  • Setup Proxy
  • Ping Test


Figure 3 – Hardware Appliance Home


Configuration of the appliance occurs through the Change IP Address and Setup Proxy options.

If there is configuration for a proxy server, enter this first. This can be done using the Setup Proxy option (show below).

Figure 4 – Hardware Appliance Setup Proxy

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The following web page is shown. Enter appropriate values for the fields displayed and submit the request to the appliance.

Figure 5 – Hardware Appliance Change IP Address

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To maintain secure access to the appliance, please change the default password to the User account using the “Change User Password” option (shown below).

Figure 6 – Hardware Appliance Administration - Change Password

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To establish if the appliance has been successfully integrated into the customer’s network, a simple ping test is provided in the Ping Test option (shown below).

Figure 7 – Hardware Appliance Ping Test

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Finally, select Current Status to check the connection of the appliance to the Virsae Cloud Computing Service. If everything is correct the Connection Status will show as connected, and the Last VSM Heartbeat will show a recent date and time.

Figure 8 – Hardware Appliance Current Status

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To check the connectivity from the Virsae Cloud Computing Service end, log in to the Virsae web portal and choose Equipment Locations from the Service Desk menu. The Last Heartbeat Message will show a recent date and time.

Figure 9 – VSM Web Portal Equipment Location