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| Dashlet | Link | navigates to |
|---|---|---|
| Genesys Cloud Conversation Summary | Conversation Records | Genesys Cloud Conversation Data grid |
| Genesys Cloud Conversation Summary | Stream Quality | Mean Opinion Score Distribution report |
| Genesys Cloud Conversation Summary | Agents | License Usage Trend report |
| Genesys Cloud Conversation Summary | Configured agents | License Capacity report |
| Genesys Cloud Conversation Summary | Logged in agents | VSM-Everywhere Devices grid |
| Genesys Trunk Group Call | Beside Trunk Base name | Trunk Group Call report |
Alarms Overview (technology agnostic - can be used for any Vendor) | On the 24 hour Summary panel | Alarms report |
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