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Note: This feature is not available to Dashboard Only users
Genesys Cloud Conversation Summary dashlet
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| Link | navigates to |
|---|---|
| Conversation Records | Genesys Cloud Conversation Data grid |
| Stream Quality | Mean Opinion Score Distribution report |
| Agents | License Usage Trend report |
| Configured agents | License Capacity report |
| Logged in agents | VSM-Everywhere Devices grid |
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Genesys Trunks Summary dashlet
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