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Genesys Cloud Users can report a problematic voice interaction using "Flag Voice Quality Issue" on their Genesys agent desktop application. This will then generate a Genesys Cloud Conversation Problematic Call alarm in VSM.
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Genesys Cloud Users can report a problematic voice interaction using "Flag Voice Quality Issue" on their Genesys agent desktop application. This will then generate a Genesys Cloud Conversation Problematic Call alarm in VSM.
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