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From Availability Manager, access the Microsoft Teams Call records grid to view Summary Statistics at the top of the page and the Microsoft Teams call records.

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  • Start Date and time
  • Duration, shown in seconds
  • Organiser - who scheduled the meeting or group call; or for PeertoPeer, who started the session
  • Participants including the name if local tenant, otherwise noted as external 
  • Type of session eg: Group or Peer to Peer
  • Modalities used showing Audio, Video, screen sharing etc
  • Stream Quality
  • Has User feedback - did a user provide feedback using the MS Teams post session survey
  • Call Record JSON document


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Expand the Media to see configuration and performance metrics for each modality. On the main-audio media, it is possible to drill down further on Wi-Fi or Wired connections and some headset devices.

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Right click on a session for the Call Record to see the JSON document. This information can then be copied to Clipboard.



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Microsoft Teams Call Record - grid view > Show Raw Data 


Right click on a call record to view show the raw data for the Call Record (JSON document)