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| Note |
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The Device Details pop-up will default to the Last 2 Hours of available data, just mouse over the data points to view the time your instance covers. Or you can choose a Custom two-hour range. Users can query data at any point in time BUT there is a hard limit set to a two-hour range. |
Details
Network Details tab
As can be seen in the screen capture below, the Network Details tab contains:
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Example of a Device using a Wired connection
Speed Test
By default speed test will run every 10 minutes unless the work station is asleep or powered off. Speed test requires unrestricted internet access, see requirements below. The test uses a variable amount of data depending on the throughput of your internet connection - see details below. Typically VSM-E is not suitable for use on a high speed internet connection with a low data cap, as that cap can be easily breached.
- TCP/UDP inbound/outbound port 8080
- TCP/UDP inbound/outbound port 5060
- TCP outbound port 443
Download
- VSM-E establishes multiple connections with the test server. VSM-E then requests the test server to send an initial chunk of data.
- VSM-E calculates the real-time speed of the transfer, then adjusts the chunk and buffer size based on this calculation to maximize usage of the network connection. (Note that this shouldn't impact the quality of voice or video calls in progress)
- As the chunks are received by VSM-E, it will request more chunks throughout the duration of the test.
- During the first half of the test, VSM-E will establish extra connections to the server if it determines additional threads are required to more accurately measure the download speed.
- The test ends once the test duration has been reached, therefore amount of data used in the test will vary based on the capability of the connection.
Upload
- VSM-E establishes multiple connections with the test server and sends an initial chunk of data.
- VSM-E calculates the real-time speed of the transfer and adjusts the chunk and buffer size based on it to maximize usage of the network connection, then requests more data. (Note that this shouldn't impact the quality of voice or video calls in progress)
- As the chunks are received by the server, VSM-E will send more chunks throughout the duration of the test.
- During the first half of the test, VSM-E will establish extra connections to the server if it determines additional threads are required to more accurately measure the upload speed.
- The test ends once the test duration has been reached, therefore amount of data used in the test will vary based on the capability of the connection.
Ping
- This test is performed by measuring the time it takes for the test server to reply to a request from VSM-E. VSM-E sends a message to the test server, upon receiving that message, the server sends a reply back. The round-trip time is measured is measured in ms (milliseconds).
- This test is repeated multiple times with the lowest value determining the final result.
Hardware Details tab
As can be seen in the screen capture below, the Hardware Details tab contains:
- Manufacturer, Model, version, number of logical processors
- Processor and Memory occupancy
System Details tab
As can be seen in the screen capture below, the System Details tab contains:
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Note: Machine will populate for a Linux device.
Headset Details tab
If you used a supported Jabra headset during the specified time frame (default is last 2 hours), you will see additional information:
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