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Dashboards - preview updates

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Dashlet for Genesys Conversations

Genesys Conversation Summary dashlet - Phase 1 has been released showing stream quality of the for completed conversations and the modalities being used.

It can be run for the summary periods of 1, 6 12 and 24 hours. It is a an historical dashboard that updates every fifteen minutes.

Bug Fixes

Other dashlets -preview improvements

We've resolved the frequent appearance of the Connection Lost notice due to it being too sensitiveLinux Health dashlet - We've added a new command to get more accurate CPU performance counter data.

Avaya Experience Portal (AEP) system health dashlet - on the Application Status panel we've improved the name readability by making the column wider and added a mouseover to display the full name.

Linux Health dashlet - We've added a new command to get more accurate CPU performance counter data.

Avaya SBC  - Network interface pane was never displaying more than three interfaces. Now the correct number are showing.

ACM System Health Summary - We've fixed the issue where the Dashboard did not load when you selected more than one equipment location.




Bug Fixes


After recent penetration testing, we've done security improvements by removing all occurrences of cross-site scripting and having on-screen validations. We've also added time balancing for logins to defend against username enumeration attacks.