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Table of Contents

Added Threshold for Memory and CPU on Profile Group

  • UI change to Add Threshold for Memory on Profile Group.
  • UI change to Add Threshold for CPU On Profile Group.

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  • VSM-E Profile Group - UI Changes to VSM-E Wi-Fi Threshold Tool Tip added.

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VSM Everywhere Profile Groups thresholds

We've added device thresholds for W-Fi, CPU and Memory. These can be set per Profile Group.  Note that this requires VSM-E version1.0.94 or higher.

Repeat count is sequential recurrences of a threshold breach, and for many thresholds one breach does not necessarily represent a problem. We've enabled you to determine what you consider a chronic problem - just set the repeat count to a number greater than one.

Device Thresholds for Wi-Fi 

Configure custom thresholds for Wi-Fi Link Quality and Signal Strength.

  • Link Quality can be set to values from 0-100 dBm.
  • Signal Strength can be set to values from -30 - -90 dBm

Device Thresholds for Memory and CPU 

Configure custom thresholds for Memory and CPU.

  • Supported values of greater or equal to (>=) 0-100 % can be set.


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  • To display Equipment ID Under Cloud Service for Genesys

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  • SIP Response Summary - Limited Number of Selected Equipment to 5.



Bug Fixes

  • Alarm report will not load the Equipment list.
  • Unable to get Latest Headset Data API call details.
  • Get Latest Device Data query was not getting data for the specified data and time.
  • Dashboard header link leads to blank page.
  • Dropdown selectable on Edit Mode.
  • Link Quality and Signal Strength Validations.
  • Profile name Validations.
  • Configured Windows Server not showing under Manage Equipment Page.
  • Alarms Report showing negative duration values.
  • Missing Headset details and Headset Audio Transaction.

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