Introduction

Access From Availability Manager, access the Microsoft Teams Call records grid from Availability Manager, to view Summary Statistics and Teams call records with the following information:

• Start Date and time
• Duration, shown in seconds
• Organiser - who scheduled the meeting or group call or for PeertoPeer, who started the session
• Participants including the name if internal, otherwise noted as External user
• Type of session eg: Group or Peer to Peer
• Modalities used showing Audio, Video, screen sharing etc
• Stream Quality
• Has User feedback - did a user provide feedback using the MS Team post session survey
• Call Record JSON document

record details.

Quick Search buttons above the grid allow selection for Last 1, 6 or 24 hours, Last week or a Custom date and time frame.

...

This section also contains User Feedback if the Teams post-session survey form was completed.

Call Record details that can be viewed are

• Start Date and time
• Duration, shown in seconds
• Organiser - who scheduled the meeting or group call; or for PeertoPeer, who started the session
• Participants including the name if local tenant, otherwise noted as external 
• Type of session eg: Group or Peer to Peer

Image Removed

• Modalities used showing Audio, Video, screen sharing etc
• Stream Quality
• Has User feedback - did a user provide feedback using the MS Teams post session survey
• Call Record JSON document

Image Added

Image AddedImage Removed

Expand the Media to see configuration and performance metrics for each modality. On the main-audio media, it is possible to drill down further on WiFi or Wi-Fi or Wired connections and some headset devices.

Jitter, Packet Loss and Latency warnings

...

Wi-Fi, Wired and Network Speed

Clicking on WiFi wifi will show the WiFi Wi-Fi details and Network Speed results. In this example we can see that the WiFi Wi-Fi is unsecured with no encryption and open authentication.

Clicking on Wired wired will show the Network Speed results.

...

Right click on a session for the Call Record to see the JSON document. This information can then also be copied to Clipboard.

Microsoft Teams Call Record - grid view

...