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In Configuration Manager > VSM-E Devices, select a user. On the Network tab scroll down and you can now view Wi-Fi Signal Strength and Link Quality over a 2-hour period, rather than at a point in time. This provides additional insight as users move between networks, for example when a user’s workstation swaps from 2.4 GHz to 5 GHz. Whilst this is transparent usually invisible to the user, such an event can cause a subsequent degradation of voice and video quality. This is precisely what has happened in the example below – both link quality and signal strength dropped, and VSM raised an informational level alarm to advise the Service Desk.
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