Table of Contents

Introduction

VSM Everywhere (VSM-E) is UC / CC technology independent - and able to be applied to a device regardless of whether the user has Microsoft Teams, Skype, Genesys, 8x8, Zoom, Avaya, Avaya One Cloud Private, Cisco, WebEx or other technology. Wherever your people work, this technology-agnostic platform ensures your Unified Communications and Contact Center users can operate at peak performance.

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By default speed test will run every 10 minutes unless the work station is asleep or powered off. Speed test uses a variable amount of data depending on the throughput of your internet connection - see details below.  

Download

• VSM-E establishes multiple connections with the test server. VSM-E then requests the test server to send an initial chunk of data.
• VSM-E calculates the real-time speed of the transfer, then adjusts the chunk and buffer size based on this calculation to maximize usage of the network connection. (Note that this shouldn't impact the quality of voice or video calls in progress)
• As the chunks are received by VSM-E, it will request more chunks throughout the duration of the test.
• During the first half of the test, VSM-E will establish extra connections to the server if it determines additional threads are required to more accurately measure the download speed.
• The test ends once the test duration has been reached, therefore amount of data used in the test will vary based on the capability of the connection.

Upload

• VSM-E establishes multiple connections with the test server and sends an initial chunk of data.
• VSM-E calculates the real-time speed of the transfer and adjusts the chunk and buffer size based on it to maximize usage of the network connection, then requests more data. (Note that this shouldn't impact the quality of voice or video calls in progress)
• As the chunks are received by the server, VSM-E will send more chunks throughout the duration of the test.
• During the first half of the test, VSM-E will establish extra connections to the server if it determines additional threads are required to more accurately measure the upload speed.
• The test ends once the test duration has been reached, therefore amount of data used in the test will vary based on the capability of the connection.

Ping

• This test is performed by measuring the time it takes for the test server to reply to a request from VSM-E. VSM-E sends a message to the test server, upon receiving that message, the server sends a reply back. The round-trip time is measured is measured in ms (milliseconds).
• This test is repeated multiple times with the lowest value determining the final result.

Hardware Details tab

As can be seen in the screen capture below, the Hardware Details tab contains:

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