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When a Microsoft Teams call failure is reported by Microsoft then an alarm will now be generated in VSM.
- The alarm will be shown by "stage" eg: midcall, call setup
When selecting the alarm on the Alarms grid, the user is able to navigate to the Call record and
- view the specific data for voice quality (MOS, Latency, Jitter, Packet loss) and
- user feedback(if provided).
Information from Microsoft about call failure can be found here...
The Alarms grid above is found in Availability Manager > Manage Alarms and shows the unresolved alarms
MS Teams Call Records, Drill drill down shown record on the user to identify trouble shoot the call failure
Bug Fixes
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